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Tag Archives: Company & Product Launches

World News

Product Launch: New Products from Topping, Tanchjim and SMSL!

Posted on by Ryan Soo

A new wave of product launches just in time for the holiday season. This is a big one so you’ll want to make space in your stocking!

Starting off with the SMSL D300, this is a new $399 USD DAC packed with bells and whistles. It sports the rare BD34301EKV flagship DAC from Rohm, a new Kyoto-based entrant into the DAC chip market. The DAC supports PCM 32-bit/768kHz and DSD512 when paired with XMOS’ XU208 decoder chip. The DAC supports BT5.0 and has a newly designed remote control.

Topping follows up with a pair of new products. The first is the HS01, a USB audio isolator designed to prevent ground loop noise between the source and DAC. It is low latency and compatible with high-res audio transmission while keeping the price low at $69.

The U90 is a new USB audio bridge with a similar design language to the company’s popular D90/A90. It has four IIS controller switches allowing the user to choose pin definitions for IIS phase, MCLK, DSD flag and IIS DSDR, permitting greater control over IIS inputs. With an in-built audio isolator, it eliminates ground loop noise on top. The U90 just went live for $599 USD.

Finally, Tanchjim joins the TWS race with their new Echo. This is a TWS IEM with Qualcomm’s QC3040 chip, wireless charging support and IPX4 water/dustproof rating. Its 10mm Be-plated dome flexible suspended diaphragm DD promises a balanced sound. At just $99 USD, the Echo looks to be another valuable addition to the audio-focused TWS space.

The post Product Launch: New Products from Topping, Tanchjim and SMSL! first appeared on The Headphone List.

World News

Product Launch: Grado Brings their X-Drivers to the RS1 and RS2!

Posted on by Ryan Soo

Grado recently refreshed their legendary line of SR headphones with their new 4th generation X-drivers. These re-tuned models were more balanced, more resolving and overall, listeners found them to be more pleasing than past models. Grado is delighted to present the new RS1x and RS2x which combines authentic wood cups with their 4th generation driver design for a new level of Grado performance.

Like the SR-series, these headphones receive a new 8-conductor cable and a new white-stitched leather headband. The RS2x sports their signature 44mm driver that has been specifically re-voiced to suit its hemp wood housing. Meanwhile, the flagship RS1x sports a larger 50mm driver alongside unique housings with 3 species of wood – a maple sleeve, hemp core and cocobolo outer ring. Grado is promising a warm and natural tonality from these headphones and a sizable upgrade from their previous E-series releases.

The RS2x and RS1x just launched at $749 and $999 AUD respectively. They will be available in late November exclusively via BusiSoft AV and its authorised dealers.

The post Product Launch: Grado Brings their X-Drivers to the RS1 and RS2! first appeared on The Headphone List.

World News

Product Launch: xDuoo Releases a New Range of Products!

Posted on by Ryan Soo

Just in time for the holiday season, xDuoo has released a range of products to suit many buyers. Starting with the XQ-100, this is a 24-bit Bluetooth audio receiver with balanced outputs and dual ESS Sabre DAC chips. With Qualcomm’s CSR8675 Bluetooth chip, it supports BT5.0 alongside a slew of high-resolution codecs. An OLED display ensures streamlined usability.

The MU-601 is xDuoo’s take on an affordable high-res DAC featuring ESS’ ES9018K2M DAC chip alongside XMOS’ capable XU208 USB receiver. Dual high-precision active crystal oscillators ensure low jitter. An independent power supply provides clean power and a sand-blasted aluminium chassis looks right in line with the company’s other devices.

Following up on this release is the MU-603. This is a Bluetooth pre-amp with 12AU7 tube imbuing a warm and sweet sound. Using Qualcomm’s QC3034 Bluetooth 5.1 chip, it offers a fast, stable connection alongside high-res codec support. Finally, the preamplifier offers ESS ES9018K2M DAC chip and an aluminium chassis in-line with their other devices.

The XQ-100 retails for $389 USD, the MU-601 retails for $129 and the MU-603 retails for $119. Please see our affiliate links on Apos Audio for the most updated pricing and availability.

The post Product Launch: xDuoo Releases a New Range of Products! first appeared on The Headphone List.

World News

Product Launch: Astell & Kern ACRO BE100 Bluetooth Speaker!

Posted on by Ryan Soo

Astell & Kern has a legendary reputation in the audio world for their ultra-premium DAPs and several IEM releases too. However, the company has now set their sights on other markets with the release of the new ACRO BE100 Bluetooth speaker. The company targetted a room-filling, hi-fi calibre stereo sound in a compact form factor. It boasts a dedicated 320bit DAC and supports the latest 24-bit hi-res quality wireless streaming codecs.

In order to realise this, the speaker implements a custom 4″ kevlar woofer and dual stereo 1.5″ silk dome tweeters. An onboard Class-D amplifier with 55W of power drives this setup. Adjustable bass and treble allows for room compensation and tuning to listener preference. DRC (dynamic range control) prevents clipping and protects the speakers at maximum output. They’ve also added a 50ps clock to minimise jitter over a BT connection.

As the company is known for, the ACRO sports a stylish, premium design that sports a unique play on light and shadow similar to their DAPs. The speaker sports a wood cabinet with a premium faux leather wrap and metal grill mesh upfront. It is available in both white and black to suit a variety of setups.

The ACRO BE100 just launched for $549 AUD/$629 NZD. It will be available from late November exclusively via BusiSoftAV and its dealers.

The post Product Launch: Astell & Kern ACRO BE100 Bluetooth Speaker! first appeared on The Headphone List.

World News

Product Launch: xDSD Gryphon Portable DAC/AMP!

Posted on by Ryan Soo

iFi has made a name for themselves with their line of price-effective source devices and accessories. The xDSD was one of their most popular releases, a feature-packed model that blended convenience, versatility and performance. Following up on their hit release, the xDSD Gryphon is their next-generation x-series device that replaces both the xDSD and xCAN by combining the functionality of both alongside featuring redesigned circuitry for improved performance.

Though retaining the base design of the xDSD, the Gryphon has been slightly enlarged and now has a new gunmetal finish that better resists fingerprints. Flexibility was once again prioritised, with a slew of IO options including USB/S/PDIF and both single-ended 3.5mm and balanced 4.4mm outputs. High-resolution BT codecs are also supported for optimal wireless sound quality. Furthermore, it has an OLED strip display built-in to simplify usability.

The xDSD Gryphon’s “digital engine” is built around a Burr-Brown DAC selected for its musicality and True Native Architecture. As iFi has utilised this chip before, the company reasons that they are able to extract the maximum performance from it. Extensive jitter-eradication is also applied to the digital stage including the latest generation of iFi’s GMT (Global Master Timing) Femto-precision clock and intelligent memory buffer.

On the amplifier side, PureWave refers to iFi’s fully-balanced circuit design. It involves high-quality components throughout such as ultra-low distortion op-amps, multilayer ceramic TDK CoG capacitors, MELF thin-film resistors and inductors from Murata and Taiyo Yuden. iFi reasons this allows the Gryphon to drive both sensitive IEMs and power-hungry planar headphones.

Other features complete the experience. OpimaLoop involves multiple feedback paths over one global loop, each being optimised for a particular function to deliver ideal performance. Cybersync is iFi’s analogue volume control that adapts to each device the source is connected to offer different volume curves. iFi also spent heaps of time on properly shielding each component. Finally, their signature sonic tuning features make a return to taylor the sound to every listener’s preference.

The xDSD Gryphon will be available in mid-November exclusively in Australia via Busisoft AV and its dealers for $699 AUD.

The post Product Launch: xDSD Gryphon Portable DAC/AMP! first appeared on The Headphone List.

World News

Product Launch: New Fiio BTR5 2021!

Posted on by Ryan Soo

We’re all familiar with Fiio by now and, if you’ve looked into a portable source for any headphone-jack-less smartphone, you’d likely have come across their BTR5. This was lauded as one of the most impressive Bluetooth receivers on the market and offered double-duty as a wired DAC/AMP, representing great value. Fiio has recently refreshed the beloved device in the form of the BTR5 2021!

The new BTR5 sports a new dual ES9219C DAC chip (vs dual 9218P) setup with ESS Hyperstream III. This is the main difference as it retains the same CMOS CUF208 USB decoder and CSR 8675 BT chip. Power output remains unchanged as well in addition to the design and asking price. Altogether, a subtle yet appreciable upgrade at no additional cost.

The BTR5 2021 just launched for $119 USD, you can read all about it and treat yourself to a unit on Apos Audio.

The post Product Launch: New Fiio BTR5 2021! first appeared on The Headphone List.

World News

Product Launch: Moondrop Nekocake ANC TWS IEM!

Posted on by Ryan Soo

Moondrop has been a very popular brand lately for good reason, the company has an excellent track record and a very versatile house sound. When this was translated to the TWS Sparks, that model too was well received by the audio community. However, while the Sparks sounded great, the experience was mired somewhat by a limited feature set and awkward ergonomics. The Nekocake is Moondrop’s proposed solution!

This is an all-new TWS model from the company at the same highly accessible price. However, it now introduces a new design, 13mm titanium-plated driver and active noise cancellation. In addition, Moondrop is offering 5 selectable tunings out of the box including their signature VSDF signature beloved on their wired IEMs.

The Nekocake just launched for $52.99 USD. You can read all about it and treat yourself to a unit on Apos Audio!

The post Product Launch: Moondrop Nekocake ANC TWS IEM! first appeared on The Headphone List.

World News

Product Launch: Tanchjim HANA 2021!

Posted on by Ryan Soo

Tanchjim has been one of the more popular ChiFi brands lately, especially for their famous Oxygen and later the HANA which assumed a similar balanced tuning and translated it into a more affordable package. In many senses, the company was seen as a direct competitor to the venerable Moondrop.

That said, the HANA especially did recieve complaints due to its heightened upper midrange and treble presence, with many requesting a tuning more similar to the Oxygen. It appears as if Tanchjim has heard their pleas having recently announced the new HANA 2021 which is renewed and re-tuned!

It has a new aesthetic design and a more relaxing sound tuning. The chassis is now constructed from 316 stainless steel with a white porcelain imitation paint job for premium haptics. The new tuning promises to be smoother and more balanced than before on a new DMT 3rd generation dynamic driver platform. This driver as a high-rigidity LCP diaphragm promising greater speed and resolution as well.

The HANA 2021 is now available for purchase on Apos Audio for $179.99 USD!

The post Product Launch: Tanchjim HANA 2021! first appeared on The Headphone List.

World News

Product Launch: Master & Dynamic MG20 Wireless Gaming Headphone!

Posted on by Ryan Soo

Master & Dynamic is a familiar name on THL. Few would argue that the New York-based brand offers some of the most beautifully formed and constructed headphones on the market. Expanding upon this is their latest headphone, the MG20, the company’s first gaming-focused model. The MG20 is a wireless headphone with the same premium BOM as seen on their former designs.

This means buyers receive an over-ear design, magnesium shell, lambskin leather pads in addition to an Alcantara headband. It features a detachable boom microphone allowing the headphone to be used for portable listening too. As it has an additional onboard mic array, it supports calls both with and without the attachment. A hefty 22hr battery runtime rating keeps things going during even the longest gaming sessions.

On the audio side, things have not been neglected either. It sports 50mm Beryllium-plated drivers and Qualcomm aptX HD for low-latency, high-quality wireless streaming. On devices not supporting this codec, a low-latency USB-A wireless adaptor is also provided, offering seamless wireless compatibility with consoles and PCs. The M&D Connect app makes a return and now introduces multiple sound profiles. The headphones are semi-open back with angled ear cups, promising the most lifelike soundstage from an M&D headphone yet.

The MG20 is available from Master & Dynamic as of the 16th of November at an RRP of $449 USD.

The post Product Launch: Master & Dynamic MG20 Wireless Gaming Headphone! first appeared on The Headphone List.

World News

Product Launch: Fiio FA7s!

Posted on by Ryan Soo

Fiio has been on a roll lately with its range of cost-effective, high-performance IEMs. While their first releases skewed more towards the former, their new models have definitely brought up the latter quality. However, while their DD and hybrid models have been receiving no shortage of accolades, their BA monitors have been more polarising. Perhaps the FA7 exemplified this best due to its dark, closed-in sound tuning and the new FA7s attempts to rebuild this foundation with huge revisions all around.

The FA7s is immediately a far more complex and thought out design. It assumes a 6x BA driver setup up from 4 on the original FA7. In addition, they adopt the compact circular design seen on the FD earphones alongside their smart and stylish injection-moulded steel construction. Fiio are quick to mention that the FA7s is using Knowles-produced, custom-tuned mid-high frequency driver for their desired FR. Finally, the FA7s comes with a high-purity SPC cable with twist-lock modular connectors.

The FA7s just launched for $339 USD. You can read more about it and treat yourself to a unit on Apos Audio!

The post Product Launch: Fiio FA7s! first appeared on The Headphone List.

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Privacy Policy Updated at 2022-09-29 CHISTO (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by CHISTO. This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”) alongside our application, CHISTO. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service. This Privacy Policy was created with Termify. Definitions and key terms To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as: Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information. Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to CHISTANA, (Pärnu mnt 105, Tallinn 11312 Estonia), that is responsible for your information under this Privacy Policy. Country: where CHISTO or the owners/founders of CHISTO are based, in this case is Estonia Customer: refers to the company, organization or person that signs up to use the CHISTO Service to manage the relationships with your consumers or service users. Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit CHISTO and use the services. IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet. Personnel: refers to those individuals who are employed by CHISTO or are under contract to perform a service on behalf of one of the parties. Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person. Service: refers to the service provided by CHISTO as described in the relative terms (if available) and on this platform. Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. Website: CHISTO’s site, which can be accessed via this URL: chisto.com You: a person or entity that is registered with CHISTO to use the Services. What Information Do We Collect? We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. Name / Username Phone Numbers Email Addresses Mailing Addresses Billing Addresses We also collect information from mobile devices for a better user experience, although these features are completely optional: Location (GPS): Location data helps to create an accurate representation of your interests, and this can be used to bring more targeted and relevant ads to potential customers. When does CHISTO use end user information from third parties? CHISTO will collect End User Data necessary to provide the CHISTO services to our customers. End users may voluntarily provide us with information they have made available on social media websites. If you provide us with any such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings. When does CHISTO use customer information from third parties? We receive some information from the third parties when you contact us. For example, when you submit your email address to us to show interest in becoming a CHISTO customer, we receive information from a third party that provides automated fraud detection services to CHISTO. We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings. Do we share the information we collect with third parties? We may share the information that we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest. We may engage trusted third party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the website, database storage and management, e-mail management, storage marketing, credit card processing, customer service and fulfilling orders for products and services you may purchase through the website. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you. We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technographics such as connection speed, whether you have visited the website in a shared location, and type of the device used to visit the website. They may aggregate information about our advertising and what you see on the website and then provide auditing, research and reporting for us and our advertisers. We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations. Where and when is information collected from customers and end users? CHISTO will collect personal information that you submit to us. We may also receive personal information about you from third parties as described above. How Do We Use The Information We Collect? Any of the information we collect from you may be used in one of the following ways: To personalize your experience (your information helps us to better respond to your individual needs) To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you) To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) To process transactions To administer a contest, promotion, survey or other site feature To send periodic emails How Do We Use Your Email Address? By submitting your email address on this website, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email. We only send emails to people who have authorized us to contact them, either directly, or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display custom advertising to specific people who have opted-in to receive communications from us. Email addresses submitted only through the order processing page will be used for the sole purpose of sending you information and updates pertaining to your order. If, however, you have provided the same email to us through another method, we may use it for any of the purposes stated in this Policy. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. How Long Do We Keep Your Information? We keep your information only so long as we need it to provide CHISTO to you and fulfill the purposes described in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can't identify you. How Do We Protect Your Information? We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file. We cannot, however, ensure or warrant the absolute security of any information you transmit to CHISTO or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards. Could my information be transferred to other countries? CHISTO is incorporated in Estonia. Information collected via our website, through direct interactions with you, or from use of our help services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information. Is the information collected through the CHISTO Service secure? We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty. Can I update or correct my information? The rights you have to request updates or corrections to the information CHISTO collects depend on your relationship with CHISTO. Personnel may update or correct their information as detailed in our internal company employment policies. Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems (subject to the following paragraph), by cancelling your account. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable. If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization of which you are a customer. Personnel If you are a CHISTO worker or applicant, we collect information you voluntarily provide to us. We use the information collected for Human Resources purposes in order to administer benefits to workers and screen applicants. You may contact us in order to (1) update or correct your information, (2) change your preferences with respect to communications and other information you receive from us, or (3) receive a record of the information we have relating to you. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion. Sale of Business We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of CHISTO or any of its Corporate Affiliates (as defined herein), or that portion of CHISTO or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy. Affiliates We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity which directly or indirectly controls, is controlled by or is under common control with CHISTO, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy. Governing Law This Privacy Policy is governed by the laws of Estonia without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy except for those individuals who may have rights to make claims under Privacy Shield, or the Swiss-US framework. The laws of Estonia, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws. By using CHISTO or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website, or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes. Your Consent We've updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it's being used. By using our CHISTO, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms. Links to Other Websites This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by CHISTO. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you. Cookies CHISTO uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies. Blocking and disabling cookies and similar technologies Wherever you're located you may also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly, and you may not be able to fully utilize all of its features and services. You should also be aware that you may also lose some saved information (e.g. saved login details, site preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser, you should visit your browser's help menu for more information. Remarketing Services We use remarketing services. What Is Remarketing? In digital marketing, remarketing (or retargeting) is the practice of serving ads across the internet to people who have already visited your website. It allows your company to seem like they're “following” people around the internet by serving ads on the websites and platforms they use most. Payment Details In respect to any credit card or other payment processing details you have provided us, we commit that this confidential information will be stored in the most secure manner possible. Kids' Privacy We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers. Changes To Our Privacy Policy We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account. Third-Party Services We may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services ("Third- Party Services"). You acknowledge and agree that CHISTO shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. CHISTO does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services. Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties' terms and conditions. Facebook Pixel Facebook pixel is an analytics tool that allows you to measure the effectiveness of your advertising by understanding the actions people take on your website. You can use the pixel to: Make sure your ads are shown to the right people. Facebook pixel may collect information from your device when you use the service. Facebook pixel collects information that is held in accordance with its Privacy Policy Tracking Technologies Cookies We use Cookies to enhance the performance and functionality of our but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the as we would not be able to remember that you had logged in previously. Information about General Data Protection Regulation (GDPR) We may be collecting and using information from you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy we are going to explain exactly how and why is this data collected, and how we maintain this data under protection from being replicated or used in the wrong way. What is GDPR? GDPR is an EU-wide privacy and data protection law that regulates how EU residents' data is protected by companies and enhances the control the EU residents have, over their personal data. The GDPR is relevant to any globally operating company and not just the EU-based businesses and EU residents. Our customers’ data is important irrespective of where they are located, which is why we have implemented GDPR controls as our baseline standard for all our operations worldwide. What is personal data? Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own, or in combination with other pieces of information, to identify a person. Personal data extends beyond a person’s name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity. The Data Protection Principles include requirements such as: Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a person would reasonably expect. Personal data should only be collected to fulfil a specific purpose and it should only be used for that purpose. Organizations must specify why they need the personal data when they collect it. Personal data should be held no longer than necessary to fulfil its purpose. People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data, and that their data be updated, deleted, restricted, or moved to another organization. Why is GDPR important? GDPR adds some new requirements regarding how companies should protect individuals' personal data that they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for breach. Beyond these facts it's simply the right thing to do. At CHISTO we strongly believe that your data privacy is very important and we already have solid security and privacy practices in place that go beyond the requirements of this new regulation. Individual Data Subject's Rights - Data Access, Portability and Deletion We are committed to helping our customers meet the data subject rights requirements of GDPR. CHISTO processes or stores all personal data in fully vetted, DPA compliant vendors. We do store all conversation and personal data for up to 6 years unless your account is deleted. In which case, we dispose of all data in accordance with our Terms of Service and Privacy Policy, but we will not hold it longer than 60 days. We are aware that if you are working with EU customers, you need to be able to provide them with the ability to access, update, retrieve and remove personal data. We got you! We've been set up as self service from the start and have always given you access to your data and your customers data. Our customer support team is here for you to answer any questions you might have about working with the API. California Residents The California Consumer Privacy Act (CCPA) requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above. We are also required to communicate information about rights California residents have under California law. You may exercise the following rights: Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you. Right to Equal Service. We will not discriminate against you if you exercise your privacy rights. Right to Delete. You may submit a verifiable request to close your account and we will delete Personal Information about you that we have collected. Request that a business that sells a consumer's personal data, not sell the consumer's personal data. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us. We do not sell the Personal Information of our users. For more information about these rights, please contact us. California Online Privacy Protection Act (CalOPPA) CalOPPA requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above. CalOPPA users have the following rights: Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you. Right to Equal Service. We will not discriminate against you if you exercise your privacy rights. Right to Delete. You may submit a verifiable request to close your account and we will delete Personal Information about you that we have collected. Right to request that a business that sells a consumer's personal data, not sell the consumer's personal data. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us. We do not sell the Personal Information of our users. For more information about these rights, please contact us. Contact Us Don't hesitate to contact us if you have any questions. Via Email: [email protected] Via Phone Number: +372 712 3341 Via this Link: chisto.com

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